Step One

Find a good time and place
to talk it out.

Step Two

Use "I" Statements:
I feel ____________
When you ________
(because ________)
I want __________
Avoid starting with “You…”

Talk about the problem

• Get all the facts
  
  Use Good Listening—show you’re interested, pay attention, and don’t interrupt
  
  Tell how you feel and what would make
  things better for you.
  
  Don’t name call, threaten, blame or insult.

Brainstorm for solutions

• Be willing to compromise

Choose a solution

That works for everybody.

Try the solution.

• If it doesn’t work, go back to step three and try again.

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Student Workshops Solving Conflicts
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